Privacy Policy

Introduction and Scope

Prosperaxis respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website, enroll in our courses, or interact with our educational services. We operate under Philippine data protection laws, including the Data Privacy Act of 2012, and maintain international standards for data security.

This policy applies to all visitors, students, and users of our platform. By accessing our services, you acknowledge that you have read and understood this privacy policy. We may update this document periodically, and we'll notify you of significant changes through email or prominent notices on our website.

Information We Collect

We collect various types of information to provide and improve our educational services. The data we gather helps us deliver personalized learning experiences and maintain the quality of our platform.

How We Use Your Information

Your information serves multiple purposes that directly benefit your learning experience. We use personal data to create and maintain your student account, process course enrollments, and facilitate communication between students and instructors. Course progress data helps us identify areas where you might need additional support or resources.

Technical information helps us maintain platform security, prevent fraud, and optimize website performance across different devices and browsers. We analyze usage patterns to improve course content, identify popular topics, and develop new educational materials that meet our students' needs. Communication records help us provide better customer support and resolve any issues you might encounter.

Data Storage and Security

We implement comprehensive security measures to protect your personal information. Our data storage systems use industry-standard encryption both in transit and at rest. Access to your information is restricted to authorized personnel who need it to perform their job functions, and all staff undergo regular privacy and security training.

Security Measures

Our technical safeguards include SSL encryption for all data transmission, regular security audits, firewall protection, and secure backup procedures. We maintain separate development and production environments to ensure your live data remains protected during system updates and testing.

Physical security measures protect our servers and data centers, including restricted access controls, surveillance systems, and environmental monitoring. We regularly update our security protocols to address emerging threats and maintain compliance with international data protection standards.

Your Rights and Choices

Under Philippine data protection laws and international privacy standards, you have several rights regarding your personal information. We respect these rights and provide clear procedures for exercising them.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Account information and course progress are typically kept for the duration of your enrollment plus three years to provide transcripts and certificates upon request.

Communication records and support tickets are retained for two years after resolution to help us improve our services and handle any follow-up questions. Technical logs and security data are kept for one year unless required longer for legal compliance or security investigations.

International Data Transfers

Some of our service providers and technology partners are located outside the Philippines. When we transfer your data internationally, we ensure adequate protection through approved transfer mechanisms, including standard contractual clauses and adequacy decisions.

We work only with providers who demonstrate strong privacy practices and commit to protecting your information according to international standards. All international transfers are documented and reviewed regularly to ensure continued compliance with Philippine and international data protection laws.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site usage. Essential cookies are necessary for basic functionality, while analytics cookies help us understand how visitors interact with our content.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. We use session cookies that expire when you close your browser and persistent cookies that remain on your device for specified periods to remember your login status and preferences.

Children's Privacy

Our services are designed for adults and students aged 18 and older. We do not knowingly collect personal information from children under 18 without verified parental consent. If we discover we have inadvertently collected information from a minor, we will delete it immediately and terminate any associated account.

Parents or guardians who believe their child has provided personal information to us should contact our privacy team immediately. We will investigate the matter promptly and take appropriate action to protect the child's privacy.

Changes to This Policy

We may update this privacy policy to reflect changes in our practices, technology, legal requirements, or business operations. When we make significant changes, we will notify you through email and display a prominent notice on our website at least 30 days before the changes take effect.

Minor updates, such as clarifications or formatting changes, may be implemented immediately with updated timestamps. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after changes become effective indicates your acceptance of the updated policy.